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J. J. Keller Support Center

Importing Users

Begin with downloading the import template at the top of the Remote Users page.

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Once the template is complete, save the template to your machine.

NOTE: When entering the State, type the full state name, not the two-letter abbreviation.

Then, select Import User from the top of the Remote Users page.

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Select the saved template from your machine.

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Once the file is selected, the import will automatically occur and a success message will be displayed.

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If an error occurs, click on the link to download the User Upload Results. The reason for the error will be displayed. Make the necessary changes and attempt the import again.

 

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