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J. J. Keller Support Center

Samsung Knox Remote View

Topic/Meaning:

Info about when remoting into a tablet in Samsung Knox.

Effect/Example:

 

1. Knox Remote Support tab shows interactions
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the above screenshot shows when we remote in, when screenshot is taken and when a screen recording is taken

 

2. Information shows info about the tablet

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3. Settings tab has Transmission Quality

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4. Options at the bottom

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Record - Records what is happening on the device. Use this to capture for Team 2.

Take Screenshot - Picture of what is happening on the device. Use this to capture for Team 2.

File Browser - This option is disabled.

Menu - This option is disabled.

Home - Brings you back to the lockdown screen.

Back - Brings you back to the previous screen.

Power - Click once will lock it down. Hold down will give option to Power Off or Restart.

Volume Down - Turns down the volume on the tablet.

Volume Up - Turns up the volume on the tablet.

Rotate - Rotating the device to portrait or landscape mode.

 

5. When done with session, click Disconnect at the top right of the screen

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Additional Info:  
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