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J. J. Keller Support Center

Samsung Knox Clearing Encompass ELD Data

Topic/Meaning: Encompass ELD application data needs to be deleted.
Effect/Example:

1. In Samsung Knox Manage, go to Devices. Type in IMEI number and click Search.
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2. Under Device Name, click on name that is bolded.

 

3. You are now in the Device Details. Click Application.
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4. In the search bar, type ELD and click enter.

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5. Under Actions, click the icon and then choose Delete App Data.
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6. Encompass ELD data has now been cleared and driver should be able to login after entering their company's Fleet ID.

Additional Info:  
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